Delivery Policy
Delivery Costs
The cost of delivery will be as quoted when placing your order.
Delivery Turnaround Times
Our product pages indicate an estimated delivery date, for example 3-5 working days. A member of our team will contact you soon after your order has been placed to schedule a delivery with you.
Delivery & Product Assembly
All Nunu Concept products are delivered by third-party courier services such as DPD, Evri, UPS and so will be delivered to your door and not into your property, so we advise you arrange for 1-3 persons to be present depending on the size/weight of the products being delivered.
Our products are delivered disassembled so some assembly may be necessary, No tools will be required.
Delays
Although uncommon, delays can sometimes occur, we are not responsible for delays outside of our control. We will always do our best to ensure you are kept up-to-date in the unlikely event of any delays.
If Customer Is Not Available
Delivery dates are always pre-arranged so we ask that you or somebody you know is present to accept delivery on the arranged date. Should you not be home, the courier will return the parcel to the depot and reattempt delivery once more. Should this delivery fail, the order will be returned to us and refunded minus any costs incurred.
Responsibily & Ownership Of The Product
You become responsible for the product the time the product is delivered, the same applies for ownership.